A report carries weight only when the response is counted
When enough confirmed faults gather in one city, we send a letter to the authorities. Here is what happened after that. All the numbers are calculated only from two dates we record with the letter: the day it was sent and the day the response arrived. Nothing is estimated.
No letter has been sent yet
This page fills itself, from reports that come in from the ground. Until the first letter is sent, there is nothing to show here, and a made up table would be worse than an empty page.
See the parks mapHow this is calculated
Only from dates we can show
The send date is the day the letter left us. The response date is the day the response arrived. We record both by hand and can prove both, so the claim of silence rests on a document, not on an impression.
Silence is not the same as rejection
A report that received a response leaves the "no response" column, no matter what the response says. A rejected request is still a response, and that is how it is counted.
Why we count at all
A single report is easy to ignore. A list with dates that stands in public is harder to ignore, and that is the only pressure the association has.
Corrections
If something was fixed and we did not record it, let us know. We will correct it and add the date, because a wrong number on this page costs us more than anyone else.