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What you are requesting from us

Fill out the form and your request arrives right away. We reply without delay, and within 30 days at the latest. If the request is complex, the deadline can be extended by another 60 days, which we let you know within the first 30 days. Handling it is free.

Enter only what is needed for us to find you in the records. Do not send us a copy of your ID card or any other documents. If we cannot determine who is concerned, we will get in touch and ask for an additional detail.

If you are not satisfied with our reply

You can file a complaint with the Commissioner for Information of Public Importance and Personal Data Protection, Bulevar kralja Aleksandra 15, 11120 Belgrade, or through the site poverenik.rs. You can file the complaint regardless of whether you contacted us beforehand, and you can also seek protection in court.

Details on which data we process and on what basis are set out in the Privacy Policy.